Information Technology Competencies for Malaysian Accountants – An Academic’s Perspective

An increase in the pace of technological change has revolutionised the way accountants perform their jobs. In response to this challenge, the identification of a new comprehensive set of information technology competencies combined with information technology skills and other skills (namely, soft skills) are necessary. This study uses mixed methods to identify which information technology skills and competencies are required for accountants from the perspective of academics in Malaysia. Findings indicate that spreadsheets, word processing and accounting software were ranked as much-needed skills to be acquired by accountants while communication skills were ranked as the most required skills, and delegation skills as the least required. Although academics have an important role to determine accountants’ information technology skills and competencies, they are still unfamiliar with the exact soft skills that should be blended in utilising information technology.